Gionee Communication Equipment — resolution for handset repair

Address:Lucknow, Uttar Pradesh, 226003

Dear sir/maam,

This is to bring to your kind notice that i harman bharti had purchased gionee m5 lite (M_imei:[protected]) (S_imei:[protected]) on 25/03/2017 from your store in lucknow. I am facing a problem with the handset since the very beginning, further i have visited your service centre in lucknow twice but have not got any resolution to the problem.

Recently i have started facing a problem with the screen where it stars rolling frequently i visited your service centre as my phone is only three months old and still in warranty but they said that i will have to pay 2700 for resolving the issue.

I request you to kindly resolve my issue and change my handset as i am having lot of problem with this mobile.

Kindly do the needful as soon as possible.

Your faithfully

Harman bharti

Mobile no. [protected]
Was this information helpful?
No (0)
Yes (0)
Gionee Communication Equipment customer support has been notified about the posted complaint.
Jul 18, 2017
Updated by Suraj@kumar123@
[protected] Forwarded message[protected]
From: vijaykumar gautam <[protected]@gmail.com>
Date: Fri, Jul 14, 2017 at 4:49 PM
Subject: Resolution for handset repair
To: [protected]@gionee.co.in
Complaint comments 

Comments

Dear Suraj,

Please give our Customer Care a call on[protected] and we'll be able to support you

You can also inbox us the detailed query at our official Facebook page so that we can speed up the process for you. Find the link here: https://www.facebook.com/gionee.india

Regards,
Team Gionee India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gionee Communication Equipment
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    532
    Pending
    0
    Resolved
    166
    Gionee Communication Equipment Phone
    +91 11 6678 4200 [Gionee India HQ]
    +91 80 4207 1950 [Bangalore]
    +91 73 4068 6596 [Jaipur]
    Gionee Communication Equipment Address
    F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
    View all Gionee Communication Equipment contact information