Gionee Communication Equipment — unscrupulous behavior of gionee service centre "sri ram engineers lucknow"

Address:

Lucknow, Uttar Pradesh, 226024

Sri ram engineers, the service centre of gionee behind sri ram tower lucknow is highly suspicious and is not following the norms of the company even. On sept 27, 2017 i got repaired my gionee s6. Its touch was to repaired. I was told that there will be a guarantee of 1 month from repair date, if same problem will occur, it will be repaired free of cost. On oct 23, 2017 i went there with same problem. They said, they need to check with machine. After 45 minutes when they handedover my mobile, they said its lcd is broken. Since i was dead sure that while handing over the mobile ldc was perfectly ok, i requested them to show the camera recording of their repair area. I suppose it must be a standard norm to open & repair the cell phone in front of camera for the sake of transparency & audit purposes. They were unable to show the camera recording also. I'm very much sure that they themselves have broken the lcd to avoid a free repair as the same problem occurred with in a month. My earlier experience with this service centre was also very bad. The staff is ill-mannered and knowledge level is pathetic. I'm going to raise this issue in other forums also. Please advice