[Resolved] Gionee India — Mobile phones/ gionee worst unbranded phones | |||||
Hi, I have bought my Gionee M4 in August of 2015 and last month Aug-2016 my warranty has expired. Now i have a problem with my display it has gone blank and there was no physical damage nor water damage. When i took my phone to authorized service center they say that the spares for Gionee M4 has been stopped. So i would like to ask if you guys stop the phone model that's ok and if you stop the Spares of the model which was launched 1 year ago what should we do with the phones as per my understanding you guys have to provide spares atleast 4 to 5 years even after the model is stopped. They are cheap and unbranded company. I would like to inform all the people that do not buy such cheap quality phones better go for Samsung as we get the spares for 10 year old phone also in every corner of the city. They have not given me any resolution and i have lost 15k worth phone which should be thrown in the garbage now. Was this information helpful? | |||||
Nov 25, 2016 Complaint marked as Resolved Gionee Communication Equipment customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 Gionee Communication Equipment Customer Care's response Hey! Apologies for this. Please share your contact details along with the IMEI number or you can also inbox us the same on our social media channels as well. We'll surely get it sorted. Thanks!
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I just put it in charge and when I picked it up it was heating like lava.