Gionee India — My mobile display not changed since last 28 days

I have claimed for damage of my gionee f103 handset (Touch display change) through appsdaily insurance. I submitted necessary documents and my handset to your service centre at vadodara gujrat on 13th feb. My imei no. Is [protected]. They told me that after your claimed is approved from apps daily, 10 days latet on your display would be replaced and you will get your phone back. But even after claim approval on 20th january, till date no progress for change of display happened. I am daily asking your service centre for progress and they are saying that part is not available to company.
I cannt understand that such a big company does not have a display in sufficient quantity... Then why are you doing business in india. Please take necessary action, otherwise i would loss faith in your company.