[Resolved] Gionee India — New getting rebooted frequently

Sanjay_kumar_r

from Mumbai, Maharashtra

Address:	Kanpur, Uttar Pradesh, 208021
Website:	Gionee.co.in

Dear sir

I purchased a new gionèe phon p5mini black today on 27 aug 2016 at 2.30 pm.
It is getting restart/reboot frequently. First let me know why it is happening with a new brand phon. Further, i request you people to help me to exchange this phon with another new one. While phon getting restart its showing an error msg. I am attaching here with a picture which i have taken after reboot. I hope you will help me out to solve my issue without escalting the matter.

Thanks ®ards
Sanjay kumar
Manager
Canara bank
Regional office
Kanpur
Mob [protected]

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Nov 1, 2016

Complaint marked as Resolved

Gionee Communication Equipment customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by Sanjay_kumar_r New phon getting reboot frequently

Verified Support

Aug 31, 2016

Gionee Communication Equipment Customer Care's response Hey Sanjay, We regret the inconvenience.Please head to the nearest authorised service centre so our team can check the device & fix it. Locate it here: http://gionee.co.in/service-center. Thanks!