[Resolved]  Gionee Service Centre — Repairing of gionee cell phones within warranty period

Address:	Kolkata, West Bengal, 700009
Website:	GIONEE SERVICE CENTRE

I have purchased a gionee s+ mobile from the mobile store, chowrasta, d. H. Rd, kolkata on 10.02.16 vide invoice no. Wb/216206. The set was working properly but recently it has developed some problem and network connection could not be traced. We handed over the set to the gionee authorized service centre at thakurpukur and they claimed 500/- in spite of warranty period. Sim slot to be replaced. We agreed to pay. After a long time nearly 20/25 days, they returned it without repairing anything and we found the phone totally damaged from them and some of inside parts were missing. On query they blatantly refused to reply and misbehaved with us. I am a satisfied customer of gionee and never faced such problem. The in-charge of gionee service centre mr. Rabi. Whenever we asked for the progress of repair, they simply dilly-dallying to give proper reply. The phone was too much useful for my college going daughter. They spoiled our phone as well as time too. Kindly look into the matter and take necessary stern action against that particular service centre of gionee, which address is galaxy electronics trades 14, shree chandra palli, b. H road, thakurpukur
Contact person: sunny prasad
Contact no: [protected], [protected] | pin code: 700104

Expecting a solution from your end please. Photocopy of bill is attached.
Yours sincerely, bandana acharjee (M-[protected])