[Resolved]  Godrej Appliances — Delay of installation after assuring time for installation

Address:530032
Website:GODREJ

It is purchased an a/c model no rt eon 331pd on[protected] at southern agencies d.No 47-11-18 g.K towers dwarakanagar, visakhapatnam on cash purchase no:a/10/00018 (Particulars[protected] in the name of k krishna rao (Mob:[protected], [protected]) email id:[protected]@gmail.com

Complaint:
Delay of service for installation of `ac` at steel plant qtr :110a sector-1 ukkunagaram visakhapatnam it was assured by the dealer while delivering the product, the will be installed on[protected] so far they were not attended
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Aug 7, 2021
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
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Comments

Dear K krishna rao,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint; you can do the same by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.
Sub : Delay in AC Installation

I have purchased an 1.5 T capacity Air Conditioner on 21st April 2016 from Girias Investment P Ltd.
Ref : Bill no. CrS/MSR/571 dt.21.4.2016.
Despite the commitment given by Girias and follow up with your Service provider, the installation is still not done.
Just fed up in calling your Service provider on contact nos. [protected] /[protected]Bangalore).
All the commitments given by them are not been fulfilled. They give a date/time, I wait at home. No technitian turns up. I donot expect a reputed company can provide such type of hopeless service.

Pls instruct your service provider and arrange for installation immediately.

And also reply to this complaint.

Regards,

K C Nayak
Mob : [protected]
Kengeri, Bangalore - 560060.
Email : [protected]@gmail.com
Dear K krishna rao,

Your complaint has been closed as on April 2016

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on[protected].

Regards,
Godrej Appliances Team.

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