[Resolved]  Godrej Properties — Safety and security issue in Godrej Prime Society ,Chembur ,Mumbai

Address:Godrej Society ,Mumbai

Dear Sir/Mam,

This is to bring into your kind information about the safety and security issue I faced in Godrej Prime Society, chembur today.

I am not feeling safe and secure in the society and I am very much concerned about it.

I am residing in S2/103 Titan Tower, Godrej Society, Shell colony, Chembur as a tenant since 1st December 2020.

I have been instructed by Maintenance management team of society (CBRE) to park my car at a particular parking area.

I used to park my car daily there.

Yesterday (08.01.2021 at around 9 pm) night also I parked my car there when I came back from my office.

Today (09.01.2020 at around 2:15 PM) when I went to parking I was completely shocked.

I found my car brutely damaged from rear side.

I rushed to CBRE (Society's Maintenance management team) office to complaint about it. There I got to know that the maintenance people were invloved in the damage of my car.

I asked for the compensation and to get my car repaired. Their person denided to get it repaired.

I asked for cctv footage to see the actual thing happened with my car but they denied to provide cctv footage saying that they dont have cctv in parking area.

I was helpless and rushed to nearest police station to lodge the FIR.

After police involvement, Godrej society maintenance management team accepted that damage happened due to parking operator's mistake while lifting the car. But they still denied for 100% compensation and said that they will only give 50% compensation as it was due to their operator's mistake and he is not able to give full compensation.

Finally I had to manage with settlement through insurance claim to avoid further dispute as I have recently shifted from delhi to mumbai and to save time as I am a marketing professional and time remains crucial due to nature of my job.

With this incident I am feeling unsafe and insecure in Godrej Prime society and afraid that its management not concerned about people's saftey and security and harass people who are living here and paying hefty amount to stay here.

Even I am concerned about the safety and security of my family as have to tavel due to official purposes.

That's why I have to re-think about my futher stay as a tenant here.

This is for your kind information and necessary actions to take up this matter with higher authorities for the sake of life of people residing here.

Thanks & Regards,

Anjit Kumar Bhardwaj
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Aug 12, 2021
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2021
Godrej Properties Customer Care's response
Dear Anjit,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
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