GozoCabs — gozocabs unethical service

Address:	Pune, Maharashtra, 411040
Website:	www.gozocabs.com

I booked a cab for my relatives who were coming from abroad. The passengers don't have the required currency on arrival or departure. I paid for the cab in full on booking, and yet there were extra charges on arrival and departure.

A. The driver spoke on the phone the whole time from mumbai to pune from 1.30am to 5am (That's hwo long the drive took) passengers were terrified as they don't understand the need to be on the phone while driving at those hours in the morning. They were not happy.
B. The complaint was raised about it, and nothing was addressed.

C. I booked the cab service for a drop from the pune to mumbai and again i paid in full. The driver on reaching the intl airport, asked for extra charges even though he was not entitled to 'night charges'. He extorted that from the passengers. Told them they did not ask to see the speedometer was set to '0' when they started, so there would be an extra charge of 26 kms.
D. I have asked for this issue to be sorted, but the call cneter only take the call adn no follow up. I am highly upset with this service, and will never recommend them to anyone.

The founders of gozocabs need to address their ethical services and consider their values of the org. If they want to succeed. It's pathetic service. Don't ever use them.