Grand Tourio — cancellation of membership

Address:	400607
Website:	www.grandtourio.com

I have taken the membership from grand tourio. I have asked for the booking for coorg. Firstly i have informed the grand tourio two months before my date of travel, post that i got a response that booking will be done one month before your journey. When i chased for the booking one month prior to the date of journey, i got a hotel list which was not as per the promised 3 to 5 star hotel. I refused to take them and asked for some other options. Post that they have provided one better option but still it was not as per promised 3 to 5 star. I have asked them to do the booking but they told me that this hotel is sold out and we have to take the other hotel which i have refused. Now when i visited the office for booking mr manoj told me we will cancel you membership and will refund the money in 45 days. Now when i have chased for my refund they told me that they have terminated mr manoj and now they are telling me that cancellation is not possible.
Please reach out to me @[protected] if you are facing the same issue.