HappyEasyGo — no sense of request being submitted

Address:	Gurgaon, Haryana
Website:	www.happyeasygo.com

Hi
I booked a return flight on november 3rd by mistake and submitted a request to change it.
After that, i called the consumer support number and told them about the situation.
I was told that i'll receive an e-mail to send updated itinerary and as told i send the new flight details
In return without any confirmation they changed entirely different flight which was not to be changed.
And i'm at loss of around 7000 and have to book entirely new flight.
If you can't read properly, what's the point of starting an organization.