It is quite a trouble to get the refund from HappyEasygo. I had booked a ticket for sector JRG-CCU (Air India) on 12.10.2021 with order I'd[protected].
Since it was under zero cancellation I had to cancel the flight for some reason.
Immediately called up customer care for the procedure for cancellation as did as I was suggested by them .
Further multiple conversations took place till date without any refund.
You just get an fabricated email thorough the customer care.
Well this is the first step I am lodging a complain here. Attachment first mail and last mail of the conversation till now. Also app screenshot shot.
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rajesh.[protected]@happyeasygo.com,
siddhartha.[protected]@happyeasygo.com
[protected]@happyeasygo.com
Please give ultimatum as :
1) Will take help of Gurgaon Police Cyber Crime branch to report a fraud.
2) Will lodge a complaint on https://consumerhelpline.gov.in/
3) Will register my complaint to as many as online forum/Complaint Board available.
To lodge complaint in consumer forum below are the information:
Happyeasygo India Private Limited's Corporate Identification Number is (CIN) U63030HR2017PTC095385 and its registration number is 95385.Its Email address is rajesh.[protected]@happyeasygo.com and its registered address is AIHP PALMS, (2ND FLOOR) PLOT NO. 242 & 243, UDYOG VIHAR, PHASE 4 GURUGRAM Gurgaon HR 122015 IN