HappyEasyGo — After 5 months still refund not provided by booking partner

Address:

Phone +91 12 4286 6920, Website - www.happyeasygo.com, Address- AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, G

I booked a flight on Happy Easy Go, with Indigo Airlines for travelling Hyderabad to Raipur. which was supposed to flew on 22/05/2022. But on 11th of may i received notification from Indigo regarding cancellation of that particular flight due to technical issue. As per guidance provide by booking partner Happy easy go. I have done all the steps they told to get FULL REFUND of amount..

This is regarding Indigo Flight Air Ticket PNR : XM2UXC, which was canceled on 21/05/2022, but still now the amount is not credited to my account. Booking Id[protected]

I have enquired with Indigo & they have confirmed that they had refunded the amount within 48 hours to booking partner. Still they give excuses of not receiving amount.

Requesting to you take strict actions against this types of frauds done by booking partners.