HappyEasyGo — Airlines refund

Dear Iyer,
Greetings from Happyeasygo!!
With reference to your refund request for Order No :[protected] &[protected]
We regret the inconvenience caused to you.
We understand that this is taking more time than usual. We have escalated this internally so that we can resolve this at the earliest.
We hope your concern is addressed, for any further clarifications please feel free to connect with us. We will be happy to assist you.
Convenience fee, insurance, the Premium fee(if there), and customer promo(if any) are non-refundable


Note:-Happyeasygo executives or representatives will NEVER ask you for your personal information i.e. your card details, passwords, PIN, CVV, OTP etc. DO NOT share these details with anyone over the phone, SMS, WhatsApp, email or any other source.

Customer Care
Mahendra Singh
d212-627a570d-AttachmentId-43916
[protected] Original message[protected]
From: [protected]@rediffmail.com
Date: Wed, 27 Jul, 2022 at 05:12 PM
Subject: Fw: CaseId[protected]: Refund not yet received
To: cs,

SIR,
TILL NOW NO REFUND HAS BEEN RECEIVED BY ME. I BOOKED THE TICKET IN JAN2020. THE FLIGHT HAS BEEN CANCELLED DUE TO COVID. BUT STILL NO REFUND HAS BEEN INITIATED.

R. KRISHNAN, BSNL, CHENNAI.

From: "[protected]@happyeasygo.com"
Sent: Tue, 17 May 2022 06:01:56
To: [protected]@rediffmail.com
Subject: Re: CaseId[protected]: Refund not yet received

Dear Iyer,
Greetings from Happyeasygo!!
With reference to your refund request for Order No :[protected] &[protected]
We regret the inconvenience caused to you.
We understand your concern and working continuously on the same.
However, we assure you that we have escalated this on priority.
Thus request you to allow us some more time. We will get back to you with an update.
We hope your concern is addressed, for any further clarifications please feel free to connect with us. We will be happy to assist you.
Convenience fee, insurance, the Premium fee(if there), and customer promo(if any) are non-refundable


Note:-Happyeasygo executives or representatives will NEVER ask you for your personal information i.e. your card details, passwords, PIN, CVV, OTP etc. DO NOT share these details with anyone over the phone, SMS, WhatsApp, email or any other source.


Customer Care
Mahendra Singh
d212-627a570d-AttachmentId-3926
[protected] Original message[protected]
From: [protected]@rediffmail.com
Date: Mon, 16 May, 2022 at 05:35 PM
Subject: Fw: CaseId[protected]: Refund not yet received
To: cs,

SIR, PLEASE EXPEDITE MY CASE ON TOP PRIORITY. I AM WATING FOR THE LAST TWO YEARS TO GET MY REFUND AMOUNT. AIR VISTARA HAS REFUNDED MY AMOUNT IN 9TH MARCH 2021. BUT STILL YOU HAVE NOT SETTLED MY REFUND. WHENEVER I CALLED YOU OVER PHONE, THE REFPLY I AM GETTING IS "IT WILL SETTLED WITHIN THE MONTH". PLEASE DO THE NEEDFUL

R. KRISHNAN, BSNL, CHENNAI.

From: "iyer ramanathan krishnan"
Sent: Mon, 18 Apr 2022 11:46:47
To: "cs"
Subject: Fw: CaseId[protected]: Refund not yet received

WHAT ABOUT MY REFUND SIR. THINGS ARE GOING BEYOND LIMIT. AIRLINES REFUNDED MY AMOUNT MORE THAN ONE YEAR BACK AND YOU ARE HOLDING THE AMOUNT WITHOUT ANY REASON. ARE YOU GOING PAY ME WITH INTEREST. PLEASE EXPLAIN.

R. KRISHNAN, BSNL, CHENNAI.

From: "[protected]@happyeasygo.com"
Sent: Thu, 07 Apr 2022 14:06:10
To: [protected]@rediffmail.com
Subject: Re: CaseId[protected]: Refund not yet received

Dear Iyer,

Greetings from Happyeasygo!!


With reference to your refund request for Order No :[protected] &[protected]

My deepest apologies for any inconvenience we have caused you.

We understand the importance of getting a refund back to your account. We request you to please bear with us for sometime and we are trying to resolve the case at earliest for our valuable customer like you.

It is our utmost endeavor to resolve your concerns at the earliest.

Hope your concern is addressed, for any further clarifications please feel free connect with us. We will be happy to assist you.

Note:-Convenience fee, insurance, the Premium fee(if there) and customer promo(if any) are non- refundable.

Happyeasygo executives or representatives will NEVER ask you for your personal information i.e. your card details, passwords, PIN, CVV, OTP etc. DO NOT share these details with anyone over the phone, SMS, WhatsApp, email or any other source.

Customer Care
Shailja Goyal
d[protected]a2b-AttachmentId-15395
[protected] Original message[protected]
From: [protected]@rediffmail.com
Date: Wed, 6 Apr, 2022 at 04:21 PM
Subject: Re: CaseId[protected]: Refund not yet received
To: "[protected]@happyeasygo.com",

SIR, THERE IS LIMIT FOR EVERYTHING. ARILINES CANCELLED THE FLIGHT 2 YEARS BACK. AND AIRVISTARA REFUNDED THE AMOUNT TO YOU ONE YEAR BACK. BUT STILL YOU HAVE SETTLED MY REFUND. WHY. WHAT IS THE REASON FOR THIS MUCH DELAY MORE THAN ONE YEAR FOR SETTLEMENT. KINDLY LET ME KNOW. AND SETTLE THE ISSUE IMMEDIATELY

R. KRISHNAN, BSNL, CHENNAI.

From: "[protected]@happyeasygo.com"
Sent: Sat, 26 Feb 2022 07:09:17
To: [protected]@rediffmail.com
Subject: Re: CaseId[protected]: Refund not yet received

Dear Iyer,

Greetings from Happyeasygo!!

With reference to your refund request for Order No:[protected] &[protected]
We understand your concern on delay refund. However, Please be informed we are working on same to get this close for you.
Hence kindly wait for some more time we will update you soon.
Hope your concern is addressed, for any further clarifications please feel free connect with us. We will be happy to assist you
Note:-Happyeasygo executives or representatives will NEVER ask you for your personal information i.e. your card details, passwords, PIN, CVV, OTP etc. DO NOT share these details with anyone over phone, SMS, WhatsApp, email or any other source.
Convenience fee, Insurance & Customer Promotion (if any) is non- refundable.


Customer Care
Deepak Kewat
d495-61ec8740-AttachmentId-37522
[protected] Original message[protected]
From: [protected]@rediffmail.com
Date: Fri, 25 Feb, 2022 at 05:46 PM
Subject: Fw: CaseId[protected]: Refund not yet received
To: cs,

SIR,
TILL TODAY, NO REFUND HAS BEEN PAID TO ME EVN AFTER ONE YEAR. KINDLY SETTLE THE ISSUE AT THE EARLIEST

R. KRISHNAN, BSNL, CHENNAI.

From: "[protected]@happyeasygo.com"
Sent: Thu, 03 Feb 2022 18:06:18
To: [protected]@rediffmail.com
Subject: Re: CaseId[protected]: Refund not yet received

Dear Iyer,

Greetings from Happyeasygo!!


With reference to your refund request for Order No:[protected] &[protected]

My deepest apologies for the inconvenience Moreover, we would like to inform you that we are working closely with the airline partners and suppliers for your refund. Once validated, the amount will be refunded back into your source account. Hence we request you to kindly allow us some more time for refund validation.

Hope your concern is addressed, for any further clarification please feel free to connect with us.[protected] /[protected] We will be happy to assist you.

Note:-Convenience fee, insurance, the Premium fee(if there), and customer promo(if any) are non- refundable. Happyeasygo executives or representatives will NEVER ask you for your personal information i.e. your card details, passwords, PIN, CVV, OTP, etc. DO NOT share these details with anyone over the phone, SMS, WhatsApp, email, or any other source.


Thanks & Regards


Customer Care
Ashish
d495-61ec8740-AttachmentId-13261
[protected] Original message[protected]
From: [protected]@rediffmail.com
Date: Thu, 3 Feb, 2022 at 04:32 PM
Subject: Fw: CaseId[protected]: Refund not yet received
To: cs,

SIR,
TILL TODAY NO REFUND HAS BEEN GIVEN EVEN AFTER TEHE LAPSE OF ONE YEAR. WHY?. WHAT IS THE PROBLE, . KINDLY EXPLAIN

R. KRISHNAN, BSNL, CHENNAI.

From: "iyer ramanathan krishnan"
Sent: Fri, 03 Dec 2021 17:47:20
To: "cs"
Subject: Fw: CaseId[protected]: Refund not yet received

It is almost one year over, My refund has not been settled by your. Airlines refunded my money to you on 17th March 2021. Why you are keeping it pending. Never responded my quiry in the haapy easygo site also. What is the reason. Always telling travel partner. I paid to you only. So refund it immediately

R. KRISHNAN, BSNL, CHENNAI.

From: "iyer ramanathan krishnan"
Sent: Mon, 30 Aug 2021 11:54:09
To: "[protected]@happyeasygo.com"
Subject: Re: CaseId[protected]: Refund not yet received

Sir, I want to know, what is the exact problem in paying refund amount. I applied for cancellation one year back. Airlines also refunded my money to on 19 th March 2021. You are to suppose to settle to the maximum cusion of 45 days from 19th March, as per your agreement. But you are not bothered at all. Taking no initiative to refund my money. Always telling blame excuses. Atlesat you say No now. I will try approach with my legal, to get my settlement.

R. KRISHNAN, BSNL, CHENNAI.