HappyEasyGo — Awaiting for refund more than 7 months

This is with reference to my PNR number CH2LTK, I have booked a Spicejet flight ticket (flexi plan – Zero cancellation charges) from Madurai to Mumbai for travel on January 2023 through happyeasygo.com. Subsequently, I have cancelled my booking in the month of February 2023.

I have received confirmation from Spicejet they have refunded Rs. 5609 to the travelling agency account and requested me to co-ordinate with them.
I am sending reminder since February 2023 to happyeasygo.com, but my issue is yet to be resolved. I have spoke with their team also multiple times, every time they asked me to wait another 24 hours to resolve.

Can you please look in to this and get my refund.