[Resolved] HappyEasyGo — booking fraud

 
1 Review
India
 Diene on Jul 25, 2019
I booked a flight via their website on 25 july 2019 near midnight. After the payment i received an email without any booking details. I immediately raised a request asking for the booking details. I only had the trip id #[protected]

I received a call around 8.15 am on 25 july 2019 and was then told that the price had increased by rs 4000/- and i would have to pay the difference for the booking confirmation. I refused. I was then asked to pay rs 2000/- for it and that the website would pay the other rs 2000/-. This is clearly fraud. I refused.

I was offered a full refund. I have received a mail saying that refund will be made soon.

If there is no refund then i will raise another complain.
Complaint marked as Resolved Jul 30, 2019
Full refund received on 30 July 2019 in the evening.
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    Customer satisfaction rating
    7%
    Complaints
    637
    Pending
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    Resolved
    43
    phone
    +91 12 4286 6920
    location
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
    HappyEasyGo - booking fraud