I booked a flight via their website on 25 july 2019 near midnight. After the payment i received an email without any booking details. I immediately raised a request asking for the booking details. I only had the trip id #[protected]
I received a call around 8.15 am on 25 july 2019 and was then told that the price had increased by rs 4000/- and i would have to pay the difference for the booking confirmation. I refused. I was then asked to pay rs 2000/- for it and that the website would pay the other rs 2000/-. This is clearly fraud. I refused.
I was offered a full refund. I have received a mail saying that refund will be made soon.
If there is no refund then i will raise another complain. Was this information helpful? |
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