Address: | Hyderabad, Andhra Pradesh, 500082 | Website: | www.happyeasygo.com |
I have tried to book the ticket from happy easy go website. as soon as i clicked the submit button after enter entering the opt provided by the bank, amount of 4 000 has beed deducted from the bank and saying there is no ticket booked from happy website.
i was in a impression that money will be refunded by bank people. but after 2 hours i got a message that ticket has been booked.meanwhile i have booked another ticket for other flight.totatlly i have booked 2 tickets for 2 flights on same time and date.
Worst thing from happy easy go was the ticket will not be confirmed as soon as we done with the payment like other service providers.we are in dilemma state that ticket has been booked or we have to book new ticket.
i have explained all the scenario and situation to the customer care team and requested them to cancel one of the ticket.
Refund amount was only 100rs out of 3, 200rs. i was shocked by hearing and requested several times for my money back or with minimum cancellation charges.
they are not at all responsive and they are least bothered about the customer money. Was this information helpful? |
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