HappyEasyGo.com — amount debited but tickets not issued.

Address:	122003
Website:	www.happyeasygo.com

I booked a flight from happyeasygo.com (Trip id:[protected] and have been debited the amount from my bank. However on the website page, after signing in my account the status is fail. Please fix this problem and issue my tickets. Call center people ask me to wait but they are only killing time by doing so. Need immediate help. Happyeasygo people are very lazy. I want my tickets issued asap.