HappyEasyGo.com — money cut from a/c but ticket not booked

I had booked a booked a ticket on 11 may 2018 under trip id[protected] from pune to delhi money was cut from my account but ticket was not booked i tried contacting the happyeasygo team but they are not picking up calls neither are they replying to my emails
I have provided them with bank statement plus the transaction id but they are not responding in any way
I have tried calling them and written english mails but they are not responding
A case should be registered against them under section 420 for fraud