HappyEasyGo.com — non refundable amount

Website:

www.happyeasygo.com

Hi booked ticket from bangalore to mumbai on oct 16th 2018, with travel date on dec 20th price of 6922/- for two
Trip id :[protected]

Due to some personnel reason i cancelled my ticket, because i booked flight ticket which is refundable.

Today i received a message from my bank saying 200/- rs is credited to your account from happyeasygo.

When i called up the customer care they are telling different story, refund means only 100/- rs on cancellation of per ticket.

Happyeasygo changed the meaning of "refund" to different extreme, do they know meaning of refund?

I dont know why they posting "refundable"" in bold letter with green color while booking?

Govt should ban such sites and these kind of sites are very dangerous