| Address: | Sector 110A, 122017 | | Website: | happyeasygo.com |
This is bring to your notice that the happyeasygo.com is cheating customers by collecting money by showing lesser price of hotels room rent.
On 18-sep-19 i have booked hotel ibis for 5 days in banglore ref no:[protected] and paid rs.32560. After one hour munish from happy easy go customer support desk engineer called me and asking me to pay rs 10000 more to confirm the booking and claiming that ibis hotel was increased the price. That means without taking confirmation from hotel people they are collecting the money from customer and forcing to pay more money. I denied to pay 10k more and asked him to refund my money and he was agreed to refund with in 3 to 4 days. But i got a mail saying your refund amount will be credited to account between 7 to 14 working days that means they are keeping customers money more than 20 days.
Even after this incident they have not increased the room charges in their web site for ibis hotel. Like me so many other people also will book rooms in this hotel, bcz price is very less compared to other travel websites. Even i have sent a mail to munish why you people not increasing the price in web site, but no reply on that.
That means wanted to they are showing less price in website and collecting money from customers and keeping with them more than 20 days.
If 100 customers pays 10 thousand average each day it will be 10 lack per day they are keeping with their account. Was this information helpful? | 
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