HappyEasyGo.com — refund request for flight canceled

Hello Team
This is Ms Aarefa Kachwala our flight from Bhubneshwar to Mumbai on 20 March 2020 was cancelled PNR W5LMVV, hence request you to kindly refund the amount back.
Below attached is the airline cancellation and payment receipt . Your Hotline numbers are not reachable or there is no response on the email sent
Request you to kindly look into it and revert back.