HappyEasyGo — delayed refund for over 20 days despite air india and make my trip refunding same sector booked in 3 days

Website:www.happyeasygo.com

I booked 2 tickets on ai flight mumbai-hk return with happy easy go and 1 ticket for same sector/ airline/ date on make my trip. Air india cancelled the flight and both air india and make my trip issued full refund in 3 business days. Happy easy go has taken over 20 days and still not refunded the amount to me. First they told me air india has not refunded money to them. When i asked them to give me in writing they started making excuses and write templated emails asking me to wait 2-3 days, then 3-5 days for refund status.. Status, not even refund. Different agents of happy easy go give different responses, some say money is with air line, some say they have received from airline and are in process of refunding.. Some claim they have already refunded.
Beware of this fraud company. Dgca, how do you give this company license to operate as a travel agent? Sky scanner, please stop associating with this company to preserve your brand.. It was only through you that i reached this company's fraudulent services. Can someone recommend how to file fir/ police complaint against that chairman of this company? And how to file a case in consumer court?

Re: caseid[protected]:re: refund - order[protected]
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    +91 12 4286 6920
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    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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