HappyEasyGo — Flight cancellation refund not received from Happy Easy Go

Address:

Plot no. 242 & 243, Phase IV, Gurugram, Haryana 122015, India

I had booked 2 flight tickets by HappyEasyGo for date 13th July 2022. Due to some unavoidable circumstances I had to cancel those tickets 3 days prior to that journey.

In refund policy it was mentioned it will be refunded within 90 days but still have not received any refund. They don't respond to customer call even after waiting for an hour. It is not showing refund amount.

Booking details are blow:
Passenger 1: Praveen Raj
Airline PNR: ZKVK5S
Order:[protected]
Trip ID :[protected]

Passenger 2: Praveen Raj
Airline PNR: ZKVK5S
Order:[protected]
Trip ID :[protected]