HappyEasyGo — fraud and cheating - refund not received till now

I have booked my airline ticket on this website and cancelled on the same day, contacted airline they said ticket is cancelled and refund sent to agent. I have not received refund till now. These guys are running a scam. Every day i am sending emails to these guys and they always respond with the following message, they never provide the details of their concern department because there is no such department. I am about to register a fraud complaint as well so they never ever fool the people. Guys please be aware and don't book tickets with these cheaters. They will take your money and in return you will not get anything

Dear customer,

Greetings from happy easy go pvt. Ltd!!!

Your request has been already forwarded to the concern department.
We will get back to you shortly.

Thanks & regards,
Manish k