HappyEasyGo — happyeasygo_caseid[protected]:

Date of incident - 27th may 2020

Happyeasygo — not processing refund after constant followups

I booked a flight from hyderabad to kolkatta which was further cancelled by the airlines due to cyclone that had hit west bengal in the last week of may'20. I shared the sms/emails with them while cancelling the flight so that i can get my refund, as there was no information or notification from airlines for rescheduling.

As per their latest email, they are claiming that i chose to cancel and reschedule the flight which was not the case. I tried contacting them and the airlines but there was no response as to what should be done.