HappyEasyGo — horrible flight ticket booking experience

Address:	600113
Website:	www.happyeasygo.com/?gclid=Cj0KCQjwhoLWBRD9ARIsADIRaxQOuQaUIeUOAvTbk46RLSzzAALiYRu5tNsVzD9j8Y25Xmq2F

I booked a ticket for airline journey from chennai to mumbai. I made booking from this website and i got following mail:
Dear customer,
The transaction of order #[protected] has succeeded.
Your tickets will be issued within 45 minutes and the ticket numbers will be notified by a following mail.

Thank you for choosing happyeasygo.

Best regards,
Happyeasygo team

After that i was waiting for my tickets but neither i get the ticket not any notifications from the website about the status. When i called to the customer care, the representative told me that the website could not book my ticket and i will get my money in 24 hours. Later i had to book my ticket from another website and now the price of ticket of twice of earlier time. Sso far i did not get my refund.
Looks the company has so negligence about their responsibility and it is also a clear cheating case.