HappyEasyGo — Hotel booking

Address:

Gurugram

I booked hotel from happyeasygo platform for 25 Oct to 27 Oct 2021,
Confirmation ID[protected]

When I reached hotel, manager denied to provide me a room citing some business negotiation issues with online hotel booking platform, I called happyeasygo support team, they were not able to resolve issue even after 1.5 hrs.

Due to urgency, I had to find some other hotel and stayed there.

Since I could not stay in booked hotel, and I had to pay separately. I need my 1600 rs refund.

It has been 16 days company has not processed my refund and diluting the issue. Now they are not replying my e mails.