HappyEasyGo — hotel booking cancelled but not refunded till date

Address:

Chennai, Tamil Nadu

I have booked a hotel in pondicherry to go wih my wife and an infant. My wife checked the booking it was showing pending but i got a confirmation mail. So called them 10 to 12 times. Everytime 10 minutes plus hold. Then they said finally when j was about to rrach the hotel that my booking has been cancelled. I need to write email to the team. This costed me to book another hotel at the last minute which will be an expensive thing to do. Its been so many days now but still the booking shows pending and no sign of refund. These people take customers as joke. No one should use this platform. Money looters.