HappyEasyGo — hotel booking confirmation

Address:

520015

I have reserved couple of rooms in agra through this website for jan 2020
Paid complete payment of 35 k and received sms confirmation from happyeasygo wide booking confirmation number:[protected]

But hotler not confirming the rooms and they are saying that no rooms available on particular dates

I am writing serial mailers to customer service team and made several phone calls but no responce from them