HappyEasyGo India Private Limited — consumer harassment & losses

Address:

793019

1. This to inform you that i have book a hotel on dated 18.09.2018 order id no.[protected], that time you inform me you are unable to confirm the booking, it will be refund full amount of rs. 18, 106.00 within 7 to 10 days but till now we are not received any refund from happyeasygo.

2. I have booked air ticket on dated 23.10.2018 order id no.[protected]Ccu to gau) flight 6e-557 & pnr no. Odn35m. But when i reached in kolkata airport for apply a boarding pass that time airline authority told me that pnr is not ok. We have not a booked a ticket the above mention flight. That time i talk to their customer care office and inform them. They are told wait sometime i will call back. Till now we have not received any call back from happyeasygo side and the flight timing was already over and we missed out the flight.
For your kind information we talk to them several times but they didn't respond to our grievances. More over we lost our flight due to their negligence. We have lost flight ticket and hotel charges. Almost losses rs.41, 971.00 we have faced lots of harassment from their services.