[Resolved] HappyEasyGo — Money deducted but ticket not booked

[Resolved] HappyEasyGo — Money deducted but ticket not booked

S [email protected] Nov 17, 2022 Dec 23, 2022 This thread was updated on Dec 23, 2022

I have done flight ticket booking on 16th Nov 2022, on payment section I have done the payment, money deducted from my card but it showed 500 Error on payment page, where ticket not booked. I have tried 2nd time and got the same response, here my money got deducted 2 times, after a while my ticket got confirmed. But I didn't get the first payment amount reversed to my card, I have contacted my bank they said both are successful transactions, I tried to reach Happyeasygo Customer Care through phone/email/Twitter there was no response. It's a amount of 16k, so I cannot leave like that, my hard-earned money. After that I came to know happyeasygo is doing such things to their customers, regretting my decision to book on Happyeasygo. Was this information helpful? No (0) Yes (0)
Dec 23, 2022 Complaint marked as Resolved I have recived my refund after raising dispute request in my bank, bank has verified all the proofs and solved the case. So this will work only if money deducted and ticket not booked. Hope this will help others, anyone facing the similar issue can raise a dispute request with your bank. HappyEasyGo customer support has been notified about the posted complaint.
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[email protected]

Nov 23, 2022

They have called me and asking me to close the complaint without giving the refund, they are tricking people by saying we will provide Voucher which can be redeemed on SBI and ICICI banks, there is no such process, don't fall for it, I still didn't get any refund, now the number is switched off who has called me. Don't mark the complaint as resolved unless you get your money.

[email protected]

Dec 23, 2022

I have recived the refund after raising dispute request with my bank, this will only work if your money got deducted and ticket not booked. Can close this request now.