HappyEasyGo — My refund is pending more than company policy time (more than 90 days)

Address:

Plot no. 242 & 243, Phase IV, Gurugram,. Haryana 122015

Have booked tickets for Mumbai-Goa (return) in the month of October 2021 and then cancelled under full refund scheme, after few days got the refund for one way fare and pending for Mumbai-Goa flight. My trip ID is[protected].
Several time have called their customer care whereas each time they have said within 3-5 days you will receive the refund but till date haven't receive the same. My refund is pending more than company policy time (more than 90 days). Please take a appropriate action.