HappyEasyGo — Not getting refund

Order ID:[protected]. I book a flight for delhi to lucknow that got cancelled due to covid in april 2020. The airline has refunded the amount to happyeasygo by September 2020. I raised a formal refund request to them on oct 2020 but till date haven't got my refund. Their normal turn around time is 90 days which has already passed. They have asked again for the second time to wait for 10 days more. Look like they are fraud.