HappyEasyGo — Not Received My Refund Since 10 Months

Address:

HappyEasyGo, AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana 122015

The flight was booked for 1st May 2021 but was cancelled in March itself as it was a connecting flight and both flight timings were changed from airline end. Airline cancelled the flight and processed the full refund on 29th March 2021 Itself to HappyEasyGo as the flight time was changed from their end . Still the refund has not been given to me by HappyEasyGo.

Total Amount Paid : 11, 062/-

Full Flight Journey: Mumbai To Dharamshala

1st Flight Mumbai to Chandigarh PNR : LRNKSR
IndiGo 6E-495 Sat, 01 May 2021

2nd Flight Chandigarh to Dharamsala PNR : HTW1G
Air India AI-9714 Sat, 01 May 2021

Message from Indigo Flight :
Dear Mr. Dhiman,
Thank you for writing to IndiGo.
With reference to your email, we would like to inform you that under the PNR LRNKSR an amount of INR 9, 062 has been refunded on “29th of March 2021” to the virtual account of agency used at the time of making the reservation.

Message From AirIndia :
With reference to your mail, We would like to inform you that, as we have check with your ticket details your PNR HTW1G was entirely cancelled.

Even after following-up with happyeasygo since 10 months they are just giving one answer that they are looking into it.