HappyEasyGo — Not refund amount

I got two air tickets from hyderabad to lucknow for indigo airlines for 21st feb, 2023. The order i'd for the same and booking date is 27th jan, 202.
However, due to a family emergency i had to cancel the tickets on 27th jan, 2023. The app said that i will receive the refund amount between 45-90 days. It's been more than 90 days today and i'm yet to receive the refund amount. I have sent numerous emails to their customer service email address but have not received any response from them. I have also called their customer care number but it is always switched off. I called indigo customer service and they confirmed that the refund amount was already released to happyeasy go. Request you to please help me with the refund.
Thanks & regards,
Vikrant upadhyay