HappyEasyGo — Not refunding amount

I booked my flight from my happy easy go account on 21 march 2020, which is cancelled by airline from happy easy go app, after submitting all the document they are not giving my refund, five month are already completed after many reminders they are not returning my money. I attached all the required documents.
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Hi Surbhi, As checked, your refund has been processed. Please write to [protected]@happyeasygo.com with your HEG trip/order id if you are still facing any issue with Happyeasygo.
Hi, As checked, your refund has been processed. Please write to [protected]@happyeasygo.com with your HEG trip/order id if you are still facing any issue with Happyeasygo.
file a complaint on NCH forum https://www.consumerhelpline.gov.in/

if still it is not resolved then file a case in consumer court, it costs only Rs 100

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