HappyEasyGo — Not Refunding The Money

I booked a flight ticket from Indore to Kolkata on Happyeasygo website (booking Id[protected]. I opted for zero cancellation charges and paid extra for that.
I cancelled my tickets and it's been more than 1 month. Everytime I talk to their customer support they tell that the money will be refunded in next 2-3 days.
I am really very frustrated with their pathetic refund policy and services and now I am going to take legal actions against them which I have told to their customer support as well.
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To get refund please:

Please mail to Agrima.[protected]@happyeasygo.com, jatin.[protected]@happyeasygo.com,
rajesh.[protected]@happyeasygo.com,
siddhartha.[protected]@happyeasygo.com
[protected]@happyeasygo.com

Please give ultimatum as :

1) Will take help of Gurgaon Police / West Bengal Police Cyber Crime branch to report a fraud.

2) Will lodge a complaint on https://consumerhelpline.gov.in/

3) Will register my complaint to as many as online forum/Complaint Board available.

To lodge complaint in consumer forum below are the information:

Happyeasygo India Private Limited's Corporate Identification Number is (CIN) U63030HR2017PTC095385 and its registration number is 95385.Its Email address is rajesh.[protected]@happyeasygo.com and its registered address is AIHP PALMS, (2ND FLOOR) PLOT NO. 242 & 243, UDYOG VIHAR, PHASE 4 GURUGRAM Gurgaon HR 122015 IN

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    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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