I booked ticket with free cancellation option. I cancelled my ticket due to not possible to travel. Indigo refunded total amount to happyeasygo and they are not passing that amount to me. They are cheating and do not have intention to refund by making the argument that Happy easy go provided the discount at the time of booking and refund is adjusted against that discount and therefore zero rs need to be refunded.
Example. 15000 for 3 tickets minus 6000 discount so net payment made 9000 rs. Now refund for one ticket is 4500 from Indigo(already issued).
Happy Easy Go claims 4500 rs refund minus 6000 discount so net is -1500 rs. That's how they do cheat.
Last most surprise thing their executive said to me is that you are lucky that your family flies otherwise they can not fly even.
PNR: PQHS8Q.
ORDER ID:[protected]
DATE: 7th Nov 2022 Bangalore to Ahmedabad
Yagnik Rathod
Customer care number is mostly switch off and not responding with EMail for last three months. Was this information helpful? |
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