HappyEasyGo — payment done but didn't receive any confirmation mail/sms from company

Address:Gurgaon, Haryana
Website:Happyeasygo.com

Place of incident: noida
28/12/2018
I have booked my airline ticket on this website today.
For 10th march 2019 from bangkok to new delhi.

I have made the payment online via debit card.
And the page directed me to the point of sale merchent.

The amount is inr 16536.00

I did not get any sort of confirmation or pnr from the airlines or from this website. Neither i got any acknowledgement in message.
I tried contacting the customer care but the customer representive took half an hour to respond n when finally responded he let me know that it will
Be taken care and i'll be receiving my confirmation.

But i neither received any register complain number via sms from the customer care nor from the website.

I believe it is a fraudulent website.

I am uploading the respective documents during the time of booking.

I desire a refund of my money.
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    HappyEasyGo Phone
    +91 12 4286 6920
    HappyEasyGo Address
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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