[Resolved]  HappyEasyGo — Refund is not in processing

I had booked a ticket from HappyEasyGo, Delhi to Varanasi on 15th January 2022, With GoFirst Flight- G8 404, PNR- C6K6RP Departure - 16th Jan' 2022, 9:10 AM. I got an SMS from the airline that my flight- G8 404 got cancelled. I decided to cancel the ticket. After that, I contacted HappyEasyGo for a refund status. They told me to contact the airline. I got information through GoFirst customer care that my refund is successfully initiated on 19th Jan'2022. I again made contact with HappyEasyGo Customer Care. They told me that it takes time to reflect the amount on our server, Please wait. So I call them today 25th Jan'2022, They told me we can't refund you now you have to wait for approx 90 days, As GoFirst clear amount in bulk so we have to verify it manually, for that you have to wait. So I'm sure they doing fraud by giving me different reasons and after witnessing several complaints on this forum related to refund issues on HappyEasyGo.
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Jan 30, 2022
Complaint marked as Resolved 
I got a refund SMS. The amount is credited within 15 minutes.
HappyEasyGo customer support has been notified about the posted complaint.
Jan 25, 2022
Updated by va1bhavs
(Correction) TRIP ID[protected]
Jan 30, 2022
Updated by va1bhavs
The refund is done by HappyEasyGo.
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