HappyEasyGo — Refund Not Credited. FRAUD! MENTAL HARASSMENT!

Address:AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18 Gurugram Gurgaon District Haryana India 122015

I had booked SpiceJet round trip tickets for 2nd and 4th of August, 2022 via HappyEasyGo. Since the 2nd August tickets were rescheduled by more than 24 hours, the tickets were cancelled and full refund was initiated from SpiceJet's end. (Evidence recorded with me).

Following are the PNR numbers:
1. BELFPQ
2. HDRVNT
3. DEQGQQ
4. K9DZ6C

Total refund amount for tickets : Rs.22, 899.00

Today, it is 30th January, 2023. It's been almost 180 days. HappyEasyGO's policy stated refund will be credited within 90 working days. They have stopped replying to mails and calls are unreachable. They have already mentally harassed me enough. SpiceJet had processed the refund from their end on 22nd August, 2022.

The Registered address of HappyEasyGo is a fake.

I read several complains from citizens of India with the same issue. I don't know why the concerned authorities who are responsible to protect us from such crimes have been ineffective to take even a step against this fraud company.

I have around 100 e-mails sent to this company, out of which they have replied to around 10 mails as of now which seems to be computerized.
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    HappyEasyGo Address
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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