HappyEasyGo — Refund not initiated even after 2 and half months

Sir
I was having 2 bookings from bhubhaneswar to jaipur on 11thoct, both were booked with zero cancellation charge policy that is full refundable..
I cancelled both of them on 27th august but still haven't received any refund and whenever I call your customer care they always say wait for 3 days... I am tired of calling those people and now there customer care number also not working

Kindly help me in providing me getting the refund amount as soon as possible

My registered happyeasygo number is [protected]

Two order id are
[protected]
[protected]
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    +91 12 4286 6920
    HappyEasyGo Address
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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