HappyEasyGo — Refund not initiated for cancelled tickets

Respected Sir/Maam
I am Durga prasad sahu booked flight tickeLts through happyeasygo from CALCUTTA TO PORTBLAIR AND BACK on 9th July 2021. Booking ID:[protected]n 9th July 2021. Onward flight ticket was cancelled by me due to return flight cancelled by airlines. Same matter informed to Happyeasygo and asked for refund. They asked me 90days time to settle the refund. But its completed 120days they are not initiated any refund. Cutomer care always told me that refund at financial department and they will settle. Airlines told me that refund full amount already initiated to happy easy go on cancellaton date itself. Hence it is requested to please help me for complete refund amount of 22663/- from HAPPYEASYGO.
Thanking You
DURGA PRASAD SAHU
mob.[protected]
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HappyEasyGo customer support has been notified about the posted complaint.
Dec 18, 2021
Updated by dpsahus1624
Respected Sir/Maam
I am Durga prasad sahu booked flight tickeLts through happyeasygo from CALCUTTA TO PORTBLAIR AND BACK on 9th July 2021. Booking ID:[protected]n 9th July 2021. Onward flight ticket was cancelled by me due to return flight cancelled by airlines. Same matter informed to Happyeasygo and asked for refund. They asked me 90days time to settle the refund. But its completed 120days they are not initiated any refund. Cutomer care always told me that refund at financial department and they will settle. Airlines told me that refund full amount already initiated to happy easy go on cancellaton date itself. Hence it is requested to please help me for complete refund amount of 22663/- from HAPPYEASYGO.
Thanking You
DURGA PRASAD SAHU
mob.[protected]
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