HappyEasyGo — Refund not issued by happy easy go

Address:

Kanpur

I had cancelled my booking on 9th march 2022 and my order id is[protected]..From LKO to BLR from Go first airlines..
I already contact to the airlines they told me that they have already refunded the full amount Rs.7806/- to Happyeasygo on 12th of march. But Till date I have not received the refund inspite of constant follow ups with Happyeasygo.and also the airlines. They always reply that it will require 7-8 days more every time I contact them. In emails they just send system generated responses. And now today they told me that they cannot refund my amount because of some deductions from airlines..but the airlines told me there is no any deduction and penalty charges in my booking..they told me that they already refund my whole amount to happyeasygo.. i attached some photo that proofs the airlines is really refunded the amount on 9th of march...and when i chech on happyeasygo mobile app there showing my refund is in process and calculating.. but today the customer executive told me that they refunding my amount because of penalty and charges taken by airilines but airlines declined for any kind of charges and penalty... So, team kindly help me asap..

Thanking you
Regards
Bilal ahmed