HappyEasyGo — Refund not processed

Address:

Gurugram

This is to bring to your notice that my GoFirst flight from Surat to Kolkata scheduled on the 20th of April, 2022 had been cancelled by the airline. My PNR is YYSQHG for your reference. My Trip ID is[protected].

It has already been 7 months since the flight was cancelled and I still haven’t received the refund of Rs. 11, 826/- which by no means is a small amount. I call back every month and your executives promise a refund by the end of the week, which never happens.

Now they have conveniently stopped answering their customers' calls. I have fired a number of emails but to no avail too!

The refund was promised between 45-90 days. It has already been over 200 days and the issue hasn’t been resolved.

These guys cheat people into forgetting that their hard-earned money is pending. I am not even bringing to notice the trouble I had to go through to find the alternative.

I really need the money as soon as possible.