HappyEasyGo — Refund not received

Address:AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana 122015

Hi, my ticket was cancelled by the airline and the airlines issued a full refund to happyeasygo on 15th May 2020. It has been more than 1 year but I haven't got my money back. When I call the customer care they keep saying that we'll return in the next 7 working days shamelessly. CaseId[protected]
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Dear Mr. Gulyani,

We are grieved to learn about the experience you had with us.

We understand the importance of getting the refund back in your account, We are working and validating the refund status with our air operation team and trying to resolve the case at the earliest for our valuable customer. Please bear with us for some more time and we will keep you posted once the refund is processed. However, in case of any further clarifications or issues please feel free to write us @ [protected]@happyeasygo.com. We will be happy to assist you.

Thanks,
Team Happyeasygo.

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