HappyEasyGo — Refund not received from more than 100 days

Tejali

Jun 26, 2022

Address:

1st floor, 980, 25th A cross, 23rd main sec.2,HSR layout Bangalore-560102

Hello Team,

I had booked a flight order I'd[protected]. The flight was cancelled by airline itself. I have raised request for refund almost 3 month ago.
I haven't received the refund yet. I called customer service number of times they are asking me to wait for few more days but they are not aware how many more days. I have already waited for more than 100 days now. I had checked with Indigo where as they said they refunded to the service provider a long back. It is clearly a fault from happyeasygo. Where as they are denying the fact.
Can you please look into this? Request you to urgently look into this issue and Refund my money.
This is very unprofessional and not expected. I am highly disappointed.

Regards
Tejali Patil

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HappyEasyGo customer support has been notified about the posted complaint.

Jun 26, 2022

Updated by Tejali Hello Team,

I had booked a flight order I'd[protected]. The flight was cancelled by airline itself. I have raised request for refund almost 3 month ago.
I haven't received the refund yet. I called customer service number of times they are asking me to wait for few more days but they are not aware how many more days. I have already waited for more than 100 days now. I had checked with Indigo where as they said they refunded to the service provider a long back. It is clearly a fault from happyeasygo. Where as they are denying the fact.
Can you please look into this? Request you to urgently look into this issue and Refund my money.
This is very unprofessional and not expected. I am highly disappointed.

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Comments

shiwangi00

Aug 1, 2022

Hello team,

I have booked a flight from Delhi to Chandigarh for 14th may and I cancelled the flight that day itself due to one issues. I have been told again and again by the consumer executive that I will get my refund within 15 days or a week but I am not getting it. It’s been more than 2 months and there is no response from that side I told them that I am in need of money but still they are not considering anything. Please look into this issue and return my money.

Thanks
Shiwangi Rastogi