HappyEasyGo — Refund not received yet

Address:

Gurgaon

I booked my tickets through happyeasygo.com. The ticket was cancelled by the airline due to coronavirus epidemic. I didn't receive refund yet. i have been continuously writing emails and via calling to customer care number for refund and the response would always be wait for 5-10 days for us to get back to you with an update. As of today I have not received my refund for 10th August 2020 More than one year.I STRONGLY REQUEST ANYONE NOT TO BUY FROM THIS FRAUD COMPANY WHO HAS NO MORAL CONSCIENCE WHATSOEVER TOWARDS THE PUBLIC .

I think this is a fraud travel agency and should not be allowed to operate in india.