HappyEasyGo — Refund Processing and mental harassment

Address:

Aihp Palms, (2nd Floor) Plot No. 242 & 243, Udyog Vihar, Phase 4 Gurugram Gurgaon Hr 122015 In

Trip ID :[protected]

The flight was rescheduled next day without informing me. When i checked with airline they have confirmed that they have informed the happyeasy go team via email as they have submitted their email id against booking. I was stranded in airport for a whole day and had to rebook my flights and ended up spending more for flight and missed an important meeting, Called the happy easy and airline for refund and airline has confirmed that they have processed refund un June itself but iam yet to received refund.

Called cust care multiple times but issue is still oustanding. Called even today 07082021, bt as i was explaining the case the cust care lady just cut my call. Please help and even the refund amount is showing incorrectly